BG Hay Bag

You may return a Buffalo Gus product within 14 days of purchase, but after this time period has expired, we will not be able to offer you a refund or exchange.

For more information please see our full RETURN & REFUND POLICY.

We aim to ship orders that are in stock within 3-5 working days using Australia Post. You will be notified by email when your order has been shipped.

​We want the ordering process to be easy and satisfactory for you and each of our customer's needs is important to us.

We promise to keep you updated if an item is temporarily unavailable or there is a delay in the processing of an order, and will seek to notify you of an expected dispatch date.